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If you don't have one, please contact us at mymetpension@equiniti.com. If you are using a shared computer, please exercise caution. Like many scams, the promise of extra money during difficult times can sound very tempting. To study how you and our other customers use our products and services. If you have forgotten your login details please use the links on the Login page. In the UK, it is the Information Commissioners Office (ICO) who regulates Data Controllers compliance with data protection legislation. Tweets bymetpoliceuk. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The persistent cookie is only set if you tick a box on the login screen for the website to remember part of your login details for a future visit. The GDPR seeks to protect your rights to your personal data by setting out, amongst other things, the conditions under which the processing of personal data is lawful, the rights of data subjects and the standards that organisations that handle personal data must adopt. But its your choice and you can set analytics cookies on via Set Cookie Preferences.. Sandra King, the mother of . The Equiniti Scam. Equiniti Limited and Equiniti Financial Services Limited are part of the Equiniti group. On 7th August 2019, Sussex Police had provided Equiniti with the correct, updated contact address details for these . Email: member.enquiries@sips-pensions.co.uk Tel: 0345 601 0607. Dont be rushed or pressured into making any decision about your pension. The course is online (via teams) and runs from 10:00 to 14:00. By using our Service, you agree to this international transfer, storing and processing. You have rights in respect of the personal data that we hold about you. . Regulators and supervisory authorities e.g. . In August 2019, over 750 pension benefit statements, meant for officers of Sussex Police, were sent to the wrong postal addresses. Pensions - Articles. The Police Pension Scheme (including opting out, lump sum commutations and tax implications). By filling in forms on our website(s) so that we may contact you; By corresponding with us by phone, e-mail, live-chat, social media channels or otherwise; Application/registration forms/identification documentation; Entering competitions, promotions or surveys; and. Please explain why you consider the data inaccurate or incomplete. 1,400 pension colleagues are responsible for the day-to-dayadministration of all types of schemes; DB, DC, CARE and Hybrid. Providing you with the people and technology to deliver the very best share plans for your employees. No scheme is too large or too complex for EQ. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. 4. in payments per annum to pensioners and annuitants across 180 countries, reduction in costs for some clientsdue to efficiencies created, locations to service pensions across the UK with1,250 colleagues. Personal Datameans any information relating to or which identifies you. If you are having trouble logging in, please refer to the FAQs page or contact us by email at mymetpension@equiniti.com, Phone:0300 123 0828 (Overseas +44 207 161 2222), Write:Metropolitan Police Pension SchemeEquinitiPO BOX 1307Crawley RH10 0PA. Surrey and Sussex Police - Joint Pensions Board. 6208699 and is authorised and regulated by the UK Financial Conduct Authority. When we have collected your personal data as part of a transaction with us. Right to lodge a complaint with a supervisory authority. Our client based in Crawley has opened two new positions for experienced Pension administrators. . These are cookies that enable the site to work and they always need to be on. You can use your web browser options to choose your own colours. Off. Equiniti, a company that provides support, communications and technology platforms to help manage company pensions, was responsible for distributing these statements. Or write to: Capita PO Box 555 together everything that impacts people in their working lives Registered Office: Sutherland House, Russell Way . Quick links to information on the national Police Federationwebsite: Join us on Facebook for photos, news & views, Log into the dedicated national reps' area, Rehabilitation services for sick and injured, serving and retired police officers. Welcome to the secure pensions website for members of the Novartis UK Pension Scheme. In particular, the law of the country in which you are resident or domiciled may offer a higher standard of protection than the laws in the United Kingdom and / or those other countries in which we store and use the personal data we collect. Please Note: Sussex Police Federation cannot provide pension advice. mymetpension@equiniti.com. EQ was recently awarded Pension Scheme Administrator Of The Year 2021 At The European Pensions Awards. on our own Facebook page) will be shared under the terms of the relevant social media platform (e.g. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. Be prepared and have a plan when you are approaching retirement. This Privacy Notice is issued in compliance with these regulations and seeks to explain: Equiniti Paymaster(1836) Limited (EQP) is one company within the Equiniti Group. Please note that due to lower resource, as a result of the current Covid 19 restrictions, it may take us a little longer to answer your call. to establish, exercise or defend a legal claim. HR Services are offered by your employer and third parties who they have selected to work in partnership with. Registered in England and Wales No. It's a great help to them if you have your Pension Number (found on P60's and Pension Advice slips) to hand. You should review the terms and conditions and privacy policies of the social media platforms you use to ensure you understand how they will use your information, what information relating to you they will place in the public domain and how you can stop them from doing so if you are unhappy about it. Although XPS now have access to your pension records they are still processing some of the data which requires manual input. Post your resume and find your next job on Indeed! Likewise, cookies are beneficial to your use of this website because they avoid the need for you to enter the same information several times during one transaction and also safeguard your security when using our secure online services. Email: enquiries_pensions@equiniti.com. organisations. seeking your consent when we need it to contact you. We can also keep it for research or statistical purposes. Pensions Helpline +44(0) 333 207 5961. ukaeapensions@equiniti.com. Pensions. This means that it is not possible for them to process your scheme pays election in their usual method. To maintain records to meet rules and regulatory requirements that are applicable to the request you made or the service you were using. On the day, youll be guided through a presentation written in conjunction with the Federations Police Pensions Scheme expert. This can include items such as your name, address, phone number, identification numbers (such as an account number or your national insurance number), location data or online identifiers. The right to request a copy of your information for data portability purposes. (Even those that aren't with EQ) Buy and sell shares. The session cookies help you make applications for services and also login and navigate around secure areas of the website. Login to your user account. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. Solutions for DB, DC, CARE and Hybrid schemes, Support for your scheme, whether open, closed, or undertaking risk mitigating activity, Services underpinned by award-winning software, Clear and comprehensive MI with dashboard style reporting, Member self-service including mobile access, Our proprietary administration platform, Compendia, ensures a seamless and smooth user experience, Comprehensive access to management information, A vast array of pensions functions, actions and content, Workflow automation to provide a powerful calculation engine, Set up online work requests to allow members to manage their own pension, Work management and oversight to allocate the tasks to the right team member, Real-time management information to get comprehensive performance reports, Member self service tools to give your members the information they need, Reconciliation and rectification of pension scheme benefits for active, deferred, pensioner and dependant members, Contracting-out liabilities services for GMP reconciliation, rectification and equalisation. @AskEquiniti. If we do, we will make sure that your privacy is protected and only use it for those purposes. If you are a pensioner member please contact Equiniti via email HSBCDBPensions@equiniti.com or telephone 0371 384 2620. Any blog, review or other posts or comments you make about us, our products and Services on any of our blog, review or user community services will be shared with all other members of that service and the public at large. We are committed to making this website accessible to as many people as possible. If you do not want cookies placed on your device, you can find details of how to block them on the most widely used devices and browsers at allaboutcookies.org. Branch Secretary: Simon Lambert. The right of access to a copy of any personal data processed about you, together with certain additional information. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. Please stay alert and remember that if something seems too good to be true, it probably is! We use both of these types of cookies which fall into two categories termed by us as (1) strictly necessary cookies, and (2) performance analytics cookies. If you have any questions that remain unanswered, please visit our Customer Privacy Centre or contact our Data Protection Officer: Lines are open 8.30am to 5.30pm (UK time), Monday to Friday (excluding public holidays in England and Wales). We will make any further necessary adjustments to this website as further guidance is issued by the Information Commissioner's Office. This request can be used to stop us processing your personal data: if you disagree over the accuracy of the personal data until we have verified the data; the reason for processing; or if you wish us to retain your personal data for longer than our retention period, e.g. For example: The right to be informed about how we use your personal data. Lancing, West Sussex BN99 6DA. The session cookies help you make applications for services and also login and navigate around secure areas of the website. This means that we cannot always be able to respond to your request in the way that you want. Leaving the Trust early. To ask you if you wish to hear from other entities within the Equiniti Group of Companies that offer complementary services. When you report any problem or complaints with our website, products and services. It can not only seem an impossible task, but can be the making or breaking of any project, undoing so much progress if it doesn't work. If your 2021/22 pension saving statement indicates that you have exceeded the 40,000 annual allowance limit and you have a taxable excess that you wish to pay via scheme pays: As you can probably guess, an awful lot of work needs to be carried out to ensure the completeness and accuracy of your pension records, so we would politely ask if you could allow time for XPS to complete this work to the standards we know they would like. Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We therefore ask that all of our Members remain vigilant. Depending on which web browser you are using, this can be done in the following ways: Select: Tools > Internet Options > General > Colors, Select: Tools > Options > Content > Colors, Select: Customise > Settings > Advanced Settings > Web Content, Select: Safari > Preferences > Appearance. CDC is a new type of pension scheme into which employers and employees pay a fixed rate of contributions to the scheme, and members are paid pensions with variable increases (and possible, but rare decreases). To note the new joint Surrey/Sussex Police Pension Board is now established and working effectively. Copyright 2022 Police Federation All rights reserved, Please submit your scheme pays request to XPS via email to tech@xpsgroup.com, XPS will ask you to complete a scheme pays election form and declare the tax as a, On receipt of the election form XPS will arrange payment of your tax charge to HMRC, As soon as XPS have received the data required, they will update your pension record and apply the relevant pension debits to your pension record. enquiries_pensions@equiniti.com. We continue to monitor the situation regarding clarity of the new EU cookies directive and steps required to implement these on a practical level. If you choose not to give personal information. Equiniti Administering Pensions on behalf of the Sussex Police Service. Telephony Based Administrator. You have the right to withdraw your consent at any time. This Privacy Notice relates only to the webpages that you log into as part of our portal services listed below to enable you to access a range of products and services. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, which can be based on your activity on our website(s) or the website of another Equiniti Company or third parties websites. UK phone: 0345 782 782 Overseas phone: +44 1293 603 085. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. We think that Equiniti US would be more suited to deal with your needs. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. Welcome to the EQ Retirement Solutions preview website. For example: We using our portal services we may collect and process the following personal data about you: Information we receive from third parties. This is indicated by a lock icon on the bottom of the web browser, or the address will include the letters https in the top left-hand corner; and, before we discuss matters relating to your account(s) by telephone we will always ask you security questions to confirm your identity. Equiniti 3.1. . Social media, blogs, reviews, and similar services, By post at Data Protection Officer, Equiniti, Highdown House, Yeoman Way, Worthing, BN99 3HH; or, By telephoneUK: 0333 207 5962 International: +44 121 415 0196. You can use the Met Police Pensions site to learn more about the benefits you'll get when you retire or, if already a pensioner, about the payments you're receiving. We understand how important your personal data is to you and we take its security very seriously. To administer any prize draws that you are offered and elect to enter as an incentive. To comply with legal requirement placed upon us, such as Data Protection legislation. As a result, XPS do not currently hold all the information on which your 2021/2022 pension saving statement was prepared. Equiniti are providers of Employee Experience (EX), bringing So for example, they're used in the log-in . Introduction. Equiniti | 47,383 followers on LinkedIn. Seminars are aimed at Officerswith less than five years to retirement. Registered Office: Sutherland House, Russell Way, Crawley, West Sussex . Model your benefits at your chosen retirement . Shareholder VoiceBased on research of 3000 investors, this report's focus is 'responding to uncertain times'. NARPO HQ Wakefield: 01924 362166. We support over 4.2 million pensioners and annuitants on our pension platforms. (1) Before 1st June following the end of the tax year, an employer must give a certificate (Form P60) to every employee. enquiries_pensions@equiniti.com. If you have a Surrey Police Pension query, please contact our Pensions Administrator Equiniti 0n surreypolice@equiniti.com or 01293 604994. This site is designed to help you understand your pension benefits. - Police officers sue pensions firm over data breach. However, it will make you aware that a cookie is used to support this and . The Pensions Regulator is urging pensions savers to stay calm and not to rush any financial decisions. Our registered address is Sutherland House, Russell Way, Crawley, West Sussex, RH10 1UH and our ICO registration number is: Z4790890. Report by Iain McCulloch, Chair of the Joint Police Pensions Board. BAE Systems Pension Scheme - SIPS Benefits. In this category we use both session and persistent cookies. Sort by: relevance - date. The session cookies (_utmb and _utmc) tell us when a user enters the website and either exits it or performs no further actions for longer than 30 minutes. If you have a query regarding career opportunities at Equiniti please go to our Careers section or contact us on +44 (0)1903 894020 toggle Supplier Invoices and Requests Facebook or Twitter) on which they are made and could be made public by that platform. Lines are open Monday to Friday 8:30 to 17:30; excluding UK Bank Holidays. Reduce the risk associated with poor pension scheme data.We provide a robust, bespoke, value for money solution, to deliver highly complex and sensitive projects. Your user ID will give you access to the free EQ Retirement Solutions preview app for iPhone. Accessibility Statement. On. However, we must always ensure that we take your interests into consideration too, and ensure that the use is fairly balanced. Accommodation offers available - visit the Federation House website. What Happens If I Cannot Trace A Member For GMP Equalisation? Alternatively you can change the resolution of your computer screen to make the entire screen display bigger or smaller. Superior understanding of pension administration.By offering our clients the highest standard of pension administration software, we enable the very best service now, and into the future for trustees and members. This is a great time to join the business as it's going through a transition. If you don't have one, please contact us at mymetpension@equiniti.com. Their registered offices are Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. Shareholder VoiceBased on research of 3000 investors, this report's focus is 'responding to uncertain times'. Paymaster (1836) Limited is authorised and regulated by the Financial Conduct . We are committed to making this website accessible to as many people as possible. Lawful basis for the processing of personal data, Provision of services, including the administration and management of customer records. The member data contained in this website is synthesised; it is not real member data. For full details of how we use cookies, please refer to this websites cookies policy. long-standing, experienced partner to life, pension and investment Please include your shareholder reference and details of your query. The claim, which has been issued by specialist group action . Equiniti Retweeted. 3. We do not allow Google to use or share the data about how you use this site. Phone: 0300 123 0828. You will need to see the Privacy Notice of your employer and / or of any benefits that you select to participate in. Email: member.web@equiniti.com. Benefits Queries. Pension Manager Equiniti Paymaster Administering Pensions on behalf of the Metropolitan Police Service . (b) from whose relevant payments the employer was . member.web@equiniti.com. If you ever receive a communication from us by post, email or by phone that you are concerned it is not genuine, please contact us using the contact details in Section 11. A market leader in the provision of administration and specialist IT solutions for Local Government Pension Schemes (LGPS) and the wider the public sector.With validation from the independent National LGPS Framework, Compendia LGPS will match your every need. UK telephone: 0300 123 0828. 56 replies 55.4K views. you can contact the administration team at Equiniti by: Email: HSBCHybridPensions@equiniti.com. . The Regulator recommends four simple steps that can help protect members. Equiniti Limited and Equiniti Financial Services Limited are part of the Equiniti group of companies and whose registered offices are Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. If you use our websites and see such an alert, please take a moment to ensure that youre happy with any changes. If you still can't log in, please refer to the FAQs page or contact . Check the ScamSmart website or call 0800 111 6768 to see if the firm you are dealing with is authorised by the FCA to give advice on pension transfers. To provide you with the information, products and services that you request from us. Off. The right to request us to restrict processing it. Tweets bymetpoliceuk. Identifying if any of our other products or services may be of interest to you and making suggestions and recommendations to you about them. IMPORTANTYou can withdraw from marketing at any time, please use the unsubscribe button in our emails or via the your details section in the Flexible Benefits portal. When it comes to communicating important information to members on technical matters, that is so much tougher. By continuing to use our products and services, you will be bound by this Privacy Notice. This policy was issued on 15.06.18. We'd like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. You have a right to object to us processing your data where we are processing it for the purpose of legitimate interests. The information you give us, or that we collect through your use of our services, may contain your or another persons personal data. To book a place please click the link below. For further information on pension scams, see https://www.thepensionsregulator.gov.uk/en/pension-scams. Details about all of your rights are provided below. search. NARPO. As you may be aware, XPS Administration are responsible for administering your Police Pension Scheme benefits from 1st November 2022. The Resettlement Grant is . You can update your marketing preferences at any time through the use of the opt-out functionality. Delivering smooth and silent running pension administration to public and private sector schemes, no matter the scale and complexity. If you remain unsatisfied with our response or believe we are not processing your personal data in accordance with the law, you are able to contact the data protection authority in your country. It is important to us that the personal data we hold about you remains accurate and up to date at all times, but we need your help in doing this. Click the link below to view in the App Store. We have to have the necessary cookies enabled for the site to function; its up to you which of the other ones youre happy for us to use. The Police Pension Scheme 2015 . EQP is a Data Controller for the website portal services described in section two. These cookies do things like remember preferences, where youve agreed to Terms of Conditions etc. . REGISTER. The teamhas a broad range of experience and knowledge in pension administrationand customer care.. These cookies do things like remember preferences, where you've agreed to Terms of Conditions etc. Please note though that by blocking our cookies, we cannot guarantee that the website and your experience whilst visiting are as we intended it to be. If you are using an Apple Macintosh computer, please visit the Apple Accessibility website for more information on how to change your settings. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. This will include the capture of your location information please see our Cookie Policy for further information on this; Information on what you view, click on and access in and through our marketing emails. Like many websites, this service uses cookies. Data Solutions. If you've already got a user account, login below. Information about how you logged on and off of our website(s), including your IP address, information about your visit and how you use our website. We tell you below when we rely on legitimate interests and what our legitimate interests are. This may include the geographic location of the device you have used please see our Cookie Policy for further information on this; If you contact us via social media, we may collect details from your social media account. Accessibility; The team, has a broad range of experience and knowledge in pension administration. In Scotland, the Order will state a cash amount rather than a percentage. If you provide us with information about another person, you confirm that they have appointed you to act for them, they consent to you providing their personal data to us and any processing of their personal data and that you have informed them of our identity and the purpose for which their personal data will be processed as set out in this Privacy Notice. We can ask you from time to time to confirm or update your choices, such as when there is a change in the law or the structure of our business. Solutions for DB, DC, CARE and Hybrid schemes. Or write to: Pensions Service Centre PO Box 1193 Crawley West Sussex . West Sussex RH10 0FZ. We use Google Analytics to provide this information. Manage, vote and trade your share certificate and CSN holdings online, Trade equities, funds, bonds and more in your account online, Our integrated shareholder analysis & investor contact management platform, Providing share registration, governance and investor relations advisory and employee benefits to UK PLCs, Visit our United States website for solutions to Shareholder Management in the US, Providing pensions, outsourcing, rewards and benefits and payments for public and private sector organisations, Providing innovative customer management solutions for the digital world, Solutions for consumer and commercial lending businesses, Receivables Finance Software And Consultancy. Pension schemes are offered by Trustees and you will need to see the Privacy Notices of the Trustee or Corporate for details on how your personal data is managed as part of your pension administration. If you don't have one, please contact Equiniti. Following the recent transfer of our pension administration function from Equiniti to XPS we would like to update you on the progress of certain functions that will now be performed by XPS. If you still can't log in, please refer to the FAQs page or contact . We only use this information to help us understand what to develop next for the benefit of our users. The persistent cookies (_utma and _utmz) tell us how visitors find our website and their uniqueness i.e. If you are having trouble reading a PDF document on this website, Adobe offers a free online tool for converting PDF documents to HTML or text. PO Box 5227. Research shows that 10% of us will change our address at least once in any given year, so it is perfectly understandable how pension schemes lose contact with some of their members. Phone: 0208 464 . Share to Facebook[ open a new window] Share to Plurk[ open a new window] Share to twitter[ open a new window] Share to line[ open a new window] Share to email[ open a new window] Online Police Reporting Service . Benefits Queries. Email: member.web@equiniti.com. Police Pensions. The privacy notice for Sussex Police is here. Support for your scheme, whether open, closed, or undertaking risk mitigating activity.