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Im having the same problem and it just began happening last night. your password now. Very disappointed!!! Same problem with a year old Fire Stick. Did u get it to work? Cant get it to reset to factory settings by pressing HOME for 5 seconds. I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. Step 4: If you believe that your Fire TV Stick is turning on but isnt showing an image, refer to the section above (Television shows a blank screen). Step 3: Attempt to reboot your modem or router to solve your internet connection problem. This email address is currently on file. Hold it there until it says its restarting which takes about 15 seconds. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. My old Firestick without Alexa works fine!! Step 1: Long-press on the FireStick home button and go to Settings. Pretty frustrating, can anyone help please? Same on screen, but cant get past black screen. Duh! If you're looking for an awesome TV, read on while we guide you through everything you need to know. You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. The other, doesnt respond 80% of the time. Should I not buy movies? Problem solved. If I hold down the two buttons on the remote for too long, a red light on upper side of remote starts to flicker. Thank you thank you thank you!!! The final solution you can try if things are still loading slowly is to try and position the Firestick and your router as close as possible, and to remove any obstructions between the Firestick and the router. Additionally, Amazon recommends that the devices are within 30 feet of each other, so if the connection isnt good, bringing them closer together can help. me too today! My firestick comes on but when I get to home page and try to navigate between items, it takes off on its own and will not let me open any app. Step 5: Plug in your Fire TV Sticks power source and wait for the home screento appear. Last time I used the stick, I allowed it to update and it was just fine during that session. Product features. Finally, if either device isnt up to date, it can cause Fire Stick mirroring issues, so make sure to check for updates on both the Fire TV and your other devices. There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. No joy. I dont understand storage issues! Treat it like a hard drive. First, you can uninstall and reinstall the app; then, try restarting the device. Be sure you're close enough to the TV and there are no obstructions. Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? my firestick is 6 months old and has stopped working, Ive tried everything. All of a sudden both my fire sticks have issues connecting to my network they have been working fine then bang they quit, Mine too and Ive tried everything no help, Ive happily used my fire stick for several years and it has suddenly stopped working. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. How do we get them to do that? 06-07-2021 It is very convenient having tested . Let us know if you liked the post. Gripping drama box sets, eye-opening documentaries, true crime and classics like Taggart and High Road. Amazon need to fix it dont they. 1000s of hours of shows available only in the app. and that's ok because we're here to explain all. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. It will work with Cochlear Nucleus 8, Nucleus 7, Nucleus Kanso 2, and Baha 6 Max sound processors. Step 2: Navigate to Applications > Manage Installed Applications. Perhaps someone has hacked their system somewhere and the bots are making their way across their system. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. Just moved fire stick and tv across the hall, from one room to another. I use 5 firesticks. How did you fix this ? I have the same issues as everyone. I think Ill switch to Roku too. Me too!! Only had the tv for 6 months. Dont be afraid of losing your apps. I think Amazon put out some shit OS that screwed so many devices. Check your Fire Stick cast setup. Turned on TV. Firestick appears to be stuck in either reboot or update, How long should this take. Ive tried everything from disconnecting everything but nothing happens. After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. One of your buttons is probably stuck depressed. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. Did EVERYTHING in this article, nada. All rights reserved. I did all the items listed on site. Step 7: Hold the Home button on your remote for 40 seconds, then release. Same problem, very frustrating, mine is brand new and the second one Ive got!! New 4k fire stick and it keeps going to the restart screen. Here are some of the most common Amazon Fire TV Stick issues and how to fix them. I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. Note; If youre already registered for an STV player account, youll be asked to enter A Fire Stick not turning on or not working can also be caused by power issues though a more common culprit is the incorrect HDMI input being selected or the TV not being turned on correctly. Two Fire stick lite not one works. Please provide a valid email address to continue. Im having the same issues lately! STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. Search our help centre for help with out web site, Mobile apps or TV apps. Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. Every time I turn on my TV I have to reboot because my firestick does not connect. Came back after being gone most of the day. Additionally, allow a total of 15 seconds for the operation. Yup, same here. Then bought a new extender and power cord. Same problem. My fire stick still not working on the screen it just have firetrap with 3dots below it blinking I cant get to my settings please help. Let us know if the ITV Player is not working on Samsung Smart TVs, or on other platforms such as iPad, Android and FreeSat. 1 Firestick and I get issues daily. Reading, learning, fixing stuff, volunteering to help others, etc. It seems there are a flurry of the same problems just now. A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. This process essentially restores the streaming stick to the way it came in the box. It can also help to check for updates for your Firestick in case its an issue with outdated software. If your device hardware is flawed, they may replace it for you if you are still under the original warranty. Step 3: Remove the batteries from the remote. So, I turn on whatever in the evening, and remove the batteries. 2nd generation, says check connections, but other firesticks operate fine will not allow me to get to settings . 17-06-2022 After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. Wait 10 minutes. Your Account 4. Online Storage or Online Backup: What's The Difference? 09:06 AM Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. It just blinked out in the middle of a program, and nothing I do works. How do you factory reset the firestick? How to Fix It When a Fire Stick Is Not Working. I tried everything abov. One tech said this is a common problem , another said it is rare! https://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl Samsung Frame QE55LS03AAUXXU hard disk no content found. If your Amazon Firestick is not working, take a look at this troubleshooting guide to help you quickly get back to watching your favorite streaming content. It started with buffering and now it says network disconnected. But I cant register it again. Try changing them for new batteries to see if this fixes the problem. Been rebooting it and trying all the suggested options. Tried everything above, not working. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. * Android devices that are older than Android OS 4.2 (Jelly Bean) How do I link my smart TV to the STV Player? Ive unplugged the stick from power and changed HDMI ports then changed it back again. Step 1: Press and hold the Left +Menu +Back buttons for 10 seconds. Why does my Fire Stick turn on and off by itself? Plug the Fire Stick into an open HDMI port on your TV, and then set your TV to the correct input. have noticed that problems have started on over the last 2 days. When I finally get into settings, it boots me out of any app I open without even attempting to open it. The next morning it would only give a blank screen. I like the firestick options much better but it will not load. Fire stick Amazon are very cunning, no access to their main Managing director. Mine has been acting up since it updated on Monday, June 27th. The constant rebooting is usually because of the external drive issues. Delete the Fire Stick app and reinstall it. These errors are. in, Thanks James 4578 Guess Ill just have to do without on this telly. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Amen, I have the same problems with the fire stick. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. Some users reported that BBC iPlayer not working is caused by the incorrect system time. Tried the trick of holding the selector button and play/pause button together still nothing. I tried restarting the device and unplugging it from the tv again nothing happened. have this problem, My Firestick quit working. My remote wont turn on the fire stick at all just the tv and volume works. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. The Android app is only available for use on Phones and Tab Why am I being taken to the Personal Details page on Log in? Step 5: Select the app you are having an issue using. I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! I tried changing batterys and unplugging device and still have the same thing. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. Im sitting here staring at a tv that looks like its off! Used it for years and suddenly it cant connect to the network! How do downloads work? Thats the only way we can improve. I tried powering off for several minutes and then start again. I dont want to screw up two of the other tvs? There are a couple of recommended fixes if apps are frequently crashing on your Fire TV. No issues until about a month ago. Waste of money. Im in UK. My remote will not change to any other channel. I just bought a brand new one and tried setting it up on 2/25. You must also be within 10 feet (3 meters) of your Fire TV device to use the remote. This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. Note: On older first-generation Fire TV Stick remotes, omit holding the Back button. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. 05:55 PM This is making me consider switching to Roku after being with Fire Stick for 5 yrs! You can watch the video or follow the instructions below: The STV Player app already installed on your smart TV. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. Is TV Player down on Saturday March 4, 2023 and not working for you? Why Does My Fire Stick Have a Black Screen? Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. 07:39 PM Must have been like this forever. It says home not available. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. I need a factory reset asap. @AntS Thanks for confirming, that explains it. Now its time to watch all your STV favourites and explore all our STV Player exclusives! Changed batteries but when buttons pushed nothing happend, Same here remote wont connect at all no wb, Mine isnt either worked great last night now nothing wont even turn on. 10:30 AM Problem is then I have to disconnect everything else. 04:30 PM There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. Just says fire tv in the screen all day and night. Error code PLR-1002. A restart can fix many loading issues and the black screen bug. They dont have complete knowledge. 12:20 AM Some TV models will automatically turn on when a connected HDMI device is powered up though many still need to be turned on manually via their remote. If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. Go toSettings -Support -Self Diagnosis > Reset Smart Hub. Whats all that you replaced? Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? Open it. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. If it ceases to function, start by replacing the batteries, as this may solve the issue. 06:11 PM My Firestick is stuck on the black screen with logo??!!! 06:01 PM Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Help. Follow the directions that are posted above. I really have a bitter sweet relationship with the firestick. I dont know what to do anymore. Your email address will not be published. I have new batteries and checked the connection in the back. Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. I kind of thought that was the reason because it worked perfectly fine when there was no snow! The technical storage or access that is used exclusively for anonymous statistical purposes. The following message is shown if your device is unable to use the STV Player app. It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. Step 6: Choose Clear cache and Clear data. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. We recommend working through this list of checks and fixes in the order outlined below. Only had the tv for 6 months. No problem. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. I cant get past the reboot it just goes on and on with the four dots, Ive tried everything but it has been unused for a few weeks does that make a difference? If it's not turned on, the Fire Stick can't do anything at all. Mine same thing. This tip can also make a Fire Stick run faster if it feels sluggish. Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. Mine doing same thingblack screen with white amazon logo. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. Help Please 4-5-22. Do the total did a total reset now its saying fire stick not able to update so it wont let me connect to restore after years of use no problems its all of a sudden Ive reset 50-100 fire sticks before never had this problem. Update your Fire Stick and its apps. If your app crashes continually or refuses to load, begin by clearing the app cache using the following instructions: Step 4: Choose Manage installed applications. Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. Its also recommended to make sure youre using the included power adapter and power cord. The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. Its also a good idea to try a different HDMI port on your TV if there are multiple. Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. What I have found is that the built in player has this issue. Channel 11 in firestick does not work properly, My fire stick was fine one night. It lasted almost 2 years. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. This means youll have to go through the entire Firestick setup process again before using the device. In the past year, however, if I leave any batteries in the remote overnight, they are 100% dead the next morning. Hi Craig, I have the same issue as Scott. March 1st and my stick says installing updates. If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. Even tried deleting apps and clearing cashes. ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot Its unlikely your TV will switch automatically. Youll need to get online if you want to enjoy Netflix, Hulu, Amazon Prime Video, or any other streaming service. If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. Holding down the select play/pause does nothing.