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Some of them even claim that they can assist you with canceling your timeshare no matter what the case may be. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). Sunset Beach Group review: Scam. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. There have been a few lawsuits Sunset Group has been involved in. Therefore we are being charged a higher maintenance fee and receiving a lesser accommodation exchange with RCI. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. It all started the moment we stepped off of the airplane in Cancun, Mexico. I was in Cancun Mexico last November 2020 and stayed in Sunset Royal Beach . Update: Did get my money back from the credit card company, was sent to a collection agency. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! We did not buy the all-inclusive. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding My answer was that "the maintenance fee guaranteed they got paid to provide quality, not that I actually would get it." 1. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Kings Creek Plantation Timeshare Cancellation? We attended the presentations just to get the freebies, , after 4 hours, we started to get a little frustrated, we just wanted to go out of there, we didn't care about the free gifts anymore, the swore the product they were selling wasn't a timeshare, but pretty damn sure it was. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. Im praying one day there will be a law suit against them. 15 Steps on How to Cancel a Timeshare Contract? You can find these complaints online on different forums and review websites. If youre now regretting your purchase, there are a few things you should know. If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. XChange is a subscription-based clearinghouse of state court information. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. They had us fill out a form and told us that is was in order to get our credit pulled to see if we could get a better percentage rate on our monthly payments. This category only includes cookies that ensures basic functionalities and security features of the website. It does not guarantee any level of quality of the room. They can choose to use some weeks and rent others so that they have free vacations, or rent them all so that they can pay off their membership quicker. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. Sunset Fishermens is in breach of contract because of their failure to deliver the membership materials promised to us. That really shakes them up. Ask to use the internet to download the real form from the IRS. I acknowledge that this consent may only be revoked by email notification to info@mytimeshareexitreviews.com. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. BIG MISTAKE! Hi! As a result of this failure, we have not been able to exercise the membership privileges promised to us. How to Get Out of Raintree Vacation Club Timeshare? - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Necessary cookies are absolutely essential for the website to function properly. the marina which is not even built yet was one of the best though. FRAUD (charge #2) - Pg. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, We purchased a timeshare contract with Royal Sunset Beach Club after a VERY high pressure sales presentation that lasted for several hours with our 2 small boys in tow (ages 5 & 1 at the time) July 22, 2006 at the beginning of a week long vacation in Cancun (we were not leaving until day #6 & there was no readily available means to further evaluate this contract plus the 6 month delay to even access any of the "proposed benefits" presented in the contract / presentation). I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! Has anyone asked for a review and gotten their contract cancelled? That proved to me they were lying about the value of the "product". This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. Never spoke to them before. We only suggest companies with high ratings and verified customer reviews. Youre not the only one wanting to ditch their Sunset Group timeshare. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. I wanted a cancellation and return of my money. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. We protect your data. It's such a shame that these crooks are taking advantage of vacationers. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. They got me too. How To Cancel a Manhattan Club Timeshare? This person was useless and was very dishonest in her statements to us. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. These same complaints can be found all over the internet on various forums and review websites. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. This is another forum with more complaints about this company: Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. Please we nees help. When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. They refused to show me these mysterious rules. I asked to see the rules and they changed the subject. Hopefully one day their tactics will end, I meant they are professional scammers. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . We are tying to cancel our membership too but they said that it is not valid. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. The tour was nice, then came the HIGH pressure sales pitch. If youre hesitant about an investment opportunity, do some research before making a decision. I kept going back and forth with them. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, Search. The Federal Trade Commission warns people every year that the number one reason for timeshare exit scams is paying upfront fees. How To Get Out of a Hilton Grand Vacations Timeshare? i would love to find even a class action suit which i can cite when attempting to get out of our contracts because all the stories are similar. Did they finally move on? The company I also know as The Sunset Group . The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. I became suspicious these series of complaints of others. Share this info with your general attorney, the Federal Trade Commsision, the Consulate of Canada and USA in Cancn as well as any government agency that you believe might be interested in putting pressure in the Mexican Government to stop these companies from scamming more honest people. Everything said was identical, currently arguing with them to cancel the contract. Weigh the pros and cons carefully before making a decision. Sunset Solutions Group Response Apr 23, 2020. Any updates on this? Login. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. File a complaint to Sunset World Resorts & Vacation Experiences, Boulevard Kukulcan Km. There have been several class-action lawsuits filed against Sunset Group in recent years. As we mentioned countless times before, escrow can be very beneficial. Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. The Better Business Bureau is a great way to check if a company is reputable. While assessing an agreement, watch out for any irregularities, as they might highlight a scam. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. Can You Get Rid of an Occidental Allegro Timeshare? If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success.